Privacy & Security Policy

Updated 12 February 2021
Your privacy is important to us. It is Feline Fine Cat Clinic’s policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

We also let you know why we’re collecting it and how it will be used.We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Promotion Rules and Restrictions

Promotions include but are not limited to instant rebate coupons and/or free/discounted products.By purchasing items that are on promotion, the customer agrees to allow their name, address, animal’s name and product purchased information to be shared with the manufacturer/vendor providing the instant rebate and or free/discounted product.

Returns & Refunds

Products purchased from Feline Fine Cat Clinic through MyVetStoreOnline are subject to Feline Fine Cat Clinic’s refund/return policies. Feline Fine’s Client Returns and Refund Policy is subject to change at any time without notification.
Please contact Feline Fine Cat Clinic at within 30 days of your purchase to request a return or an exchange of product.
When requesting a product return, refund or credit, please include the following information in order to help us more promptly review your request:
- Item name(s)
- The quantity of the item(s) to be returned,
- refunded or credited
- The reason for your return and or refund request
- The MyVetStoreOnline invoice number
- The date of your purchase

Once Feline Fine Cat Clinic receives your request, we will review it and inform you of our course of action.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and amongst the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that cannot be read over the internet.

This policy is effective as of 31 October 2020.